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References for EBCON CorporationQuality and Dependability on Every Home Renovation Project Since 2003

I know that most people want to check references but many believe that “no one will provide a poor reference.” This is probably because most remodeling contractors will provide 3 references if asked. Every remodeling contractor should be able to find at least 3 people that were satisfied with their work.

Many people who lost their jobs due to the economy started a remodeling and handyman business. Many commercial contractors have started to offer remodeling services to make ends meet.

Unfortunately these companies don’t have the experience or training to complete a quality remodeling project. They will be learning as they go. If you make the mistake and hire one of these companies you will wish you had done a better job up front of checking their references thoroughly.

With all of these new companies entering the residential remodeling market, it is imperative that you take a little more time to check the references of every remodeling contractor you seriously consider hiring.

My name is Erik Bergstrom. I started EBCON in 2003 and I have worked diligently to build a reputable and financially stable company.

  • I will provide 50 recent customer references from Atherton, Menlo Park, Palo Alto, Redwood City, San Carlos and other communities of the Bay Area.
  • I also provide references from my banker and my key vendors to demonstrate that we pay our bills and that we are financially stable. If you really want to find out how good a remodeling contractor is, ask for at least 10 customer references and their bank and vendor references.
  • Why would I give you 50 customer references? I want you to know that we have a long list of satisfied clients who are willing to speak to you about our attention to detail, adherence to the plan, follow-through or anything else you would like to know about my company.
  • I believe our list is the best evidence of the consistently great service we provide. If a remodeling contractor can’t come up with at least 10 recent references it is a smart idea to cross them off of your list.

Even small remodeling contractors complete 25 jobs every few years so asking for 10 references shouldn’t be a big deal.

The following questions were provided to me by Rivers of Revenue LLC – a well-known consulting company that has been advising and educating both homeowners and residential contractors on professional business practices for almost 10 years.

These questions will tell you a lot about the contractor and how they rate on timeliness, cleanliness, adherence to the quoted price and professionalism.

The consultants at Rivers of Revenue LLC recommend that you prepare a list of 5 to 10 questions to ask each contractor.

You should also confirm the type and the scope of the project that was completed.

A prepared list will put you at ease and help you get the information you need to make the best decision about the company.

If the person you are calling seems reluctant to provide specific answers or seems to be providing vague answers - that should be a red flag.

  1. Did they start on the date they promised?
  2. Was your home clean at the end of each day?
  3. How did the final price you paid compare to the proposal price?
  4. How were issues handled during the project?
  5. How often did they meet with you to review the progress of the project?
  6. Were all of their crew members (including sub contractors) polite and respectful?
  7. What was the main reason you hired them in the first place?
  8. Would you use them to do another project?

I am providing this information as a service so you can make the best decision possible. I hope that you will find it useful in your search and I trust that you will be very satisfied with the answers you receive from my clients.

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